RIOgaleão Airport Upgrades the Travel Experience
Help travelers find their way with Aruba's mobile engagement solution.
Travelers to the 2016 Olympics in Rio de Janeiro were given a boost thanks to RIOgaleão Airport's custom mobile app built on HPE/Aruba's Meridian platform. Using the app, travelers can get up-to-date flight information, receive important up-to-date and location-aware notifications, and get turn-by-turn directions to specific locations in the airport.
Leading up to 2016, RIOgaleão Airport anticipated a peak of 90,000 travelers during the Olympics. As part of the airport's effort to improve its operational capacity, it upgraded its wired and wireless network infrastructure using HPE/Aruba's solution. The Meridian platform was a key part of this solution.
“Traditionally, the airlines own the relationship with the passengers so it’s difficult for the airport facility to develop that relationship and learn who these passengers are and what kinds of services appeal to them,” said Renata Pinheiro, Marketing and Communications Director for RIOgaleão Airport. “With the app in place, we’re hoping to gather more knowledge about our passengers so we can cater to their needs and wants more effectively.”